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grommunio Administrator Training

grommunio Administrator Training

Two-day training for installation, baseline configuration, daily administration and controlled operation of a grommunio environment. After successful completion, participants receive the grommunio Certified Administrator certification; the certificate is issued by grommunio.

Course facts

2 days
Duration

Administrator

EUR 1,900
Price

EUR 1,900 net per participant

confirmed
Delivery

Once ForgeOne has accepted your binding registration for a published open training date, the training will take place. You do not need to wait for a participant threshold to be reached; exceptional events remain governed by the applicable terms.

Online / in-house
Format

Online or in-house by arrangement

Administrator
Level

Linux basics or Linux QuickStart.

grommunio Certified Administrator
Completion

After successful completion.

grommunio
Certificate

Issued by grommunio.

DE / EN
Language

German or English as needed.

Certification

After successful completion of the training, participants receive the grommunio Administrator certification. The corresponding certificate is issued by grommunio.

Who is this training for?

Target audience

  • Administrators, IT teams, MSPs and partners operating grommunio.
  • Teams managing users, domains, mailboxes and services in daily operations.
  • Operations teams that need a traceable basis for support and maintenance.

Boundary to the Engineer Deep Dive

  • Administrator: installation, baseline configuration, daily administration and operations.
  • Engineer: deeper architecture, integration, diagnostics, mail flow and advanced setups.
  • The Engineer Deep Dive builds on the Administrator level.

What you learn

The course covers the tasks administrators actually need in operations.

Installation and baseline configuration

Understand appliance, services, baseline settings, domains, users and administrative tools.

Users and groups

Create, manage and inspect users and perform typical administration tasks in a traceable way.

Operations and maintenance

Understand services, logs, updates, backup notes and typical operational checks.

Daily agenda / modules

  1. Current step
    Day 1Step 1

    Day 1: installation, baseline configuration and administration

    Build an administrable environment, orientation in Admin UI and CLI, users, domains, groups, mailboxes and basic service checks. Practice: perform administrative tasks and verify results through UI/CLI.

  2. Day 2Step 2

    Day 2: operations, clients, mail flow basics and troubleshooting

    Operational routines, web client, ActiveSync/Outlook basics, logs, service states, basic mail flow checks and structured first-level diagnosis. Practice: narrow down an issue, evaluate logs and verify an administrative correction.

Practice in the training

The exercises are designed around typical administrative work.

Administer users

Create, inspect and adjust users, groups, domains and mailboxes.

Inspect services and logs

Evaluate service state, read logs and trace typical operations questions.

Verify client and web access

Check web access, basic functions and simple client scenarios from an administrator perspective.

Keycloak and grommunio-auth in the administrator context

What administrators need to understand in practice

  • What grommunio-auth is used for and which role Keycloak plays in the login flow.
  • Realm basics, OIDC client, redirect URI, test user and user/group relationship.
  • MFA basics, local break-glass administration, token/audience basics and typical client/redirect failures.

Deliberate boundary

The Administrator Training practices the standard product integration and common operational failure patterns. Federation, multiple identity providers, claim mapping, complex flows, passkeys/WebAuthn and high-availability architecture belong in the Engineer Deep Dive.

Hands-on labs

  1. Current step
    Practice 1Step 1

    Lab 1: Core administration

    Verify domain, user, mailbox, alias, quota, mail send/receive, DNS/TLS, SMTP/IMAP/Submission and mail flow.

  2. Practice 2Step 2

    Lab 2: operations and Keycloak

    Connect a prepared Keycloak, verify realm and client, test real login, inspect the redirect, diagnose a configuration error, verify break-glass access, inspect services and logs and classify user/mailbox issues, ActiveSync and basic archive/restore checks.

What the Administrator Training only classifies at a high level

  • Rspamd, MDM, Archive, backup/restore, Meet, Chat, Files and Office are classified as operational and verification topics.
  • The goal is administrator confidence in daily operations, not full specialist configuration of every add-on module.
  • Deep architecture, migration, high-availability and recovery topics follow in the Engineer Deep Dive or in separate project workshops.

What you can do afterwards

  • Understand a grommunio environment from an administrative perspective and verify baseline settings.
  • Manage users, groups, domains and mailboxes.
  • Use Admin UI and CLI for daily operational tasks.
  • Practically verify the intended grommunio-auth/Keycloak login path and classify typical redirect/client errors.
  • Use services and logs for first-level troubleshooting.
  • Handle typical administration and support cases in a structured way.

Included in the training

  • Instructor-led training with prepared lab environment, exercises, material and compact runbook.
  • Time for questions, practical checks and feedback on typical operational cases.
  • Short practical and factual final competency check instead of a formal standardized exam.
  • After successful completion, ForgeOne reports the completion to grommunio; grommunio issues the certificate.
  • If the required level is not reached yet, the participant may attend the next regular ForgeOne training of the same certification level once free of charge, subject to available seat.

Pricing and delivery

Regular maximum price: EUR 1,900 net per participant. Group tiers can automatically reduce the price. Online or in-house by arrangement.

Fair group pricing

Open training sessions use a simple group-pricing model: early registrants never pay more than the regular price and automatically benefit if a lower tier is reached by seven calendar days before the course starts.

participants

1-6

EUR 1,900 net per participant. Regular maximum price for open sessions.

participants

7-8

EUR 1,700 net per participant. EUR 200 saving per participant compared with the regular price.

participants

9-10

EUR 1,550 net per participant. EUR 350 saving per participant compared with the regular price.

quality

>10

Individual arrangement. Depending on the situation, we plan an additional trainer, assistance, a second group, adapted labs or an in-house format to preserve training quality.

Delivery guarantee and price determination

Delivery guarantee

Once ForgeOne has accepted your binding registration for a published open training date, the training will take place. You do not need to wait for a participant threshold to be reached; exceptional events remain governed by the applicable terms.

After acceptance, the participant count no longer affects whether the course runs; it can only reduce the price.

Register early without price risk

The regular price shown when you register is your maximum price. If the training reaches a lower group-price tier by seven calendar days before the training starts, your price is automatically reduced. The same established price tier applies to all participants of that open training session.

Registrations accepted after the price cut-off use the already established session price and do not trigger retroactive invoice changes.

The final participant price is determined seven calendar days before training starts. The invoice is issued afterwards; the concrete due date is stated in the offer and confirmation.

Example: if eight participants are bindingly registered seven days before the course starts, every participant in that session receives the group price of EUR 1,700 net instead of EUR 1,900. The invoice is then issued for EUR 1,700 net per participant.

Available dates

Published open training sessions appear here once they are confirmed.

There is currently no published open session.

Request preferred date

Corporate and in-house training

Closed corporate and in-house trainings are quoted separately. Relevant factors include participant count, customization, lab setup, location, travel, trainer requirements and possible course combinations. Public open-session group tiers are not applied automatically.

No suitable date?

Request another date without obligation

This form is a non-binding inquiry. If no suitable date is published, ForgeOne may offer a shared open date when compatible inquiries exist. There is no automatic transfer and no disclosure of other interested parties.

When several compatible inquiries exist for the same course and timeframe, ForgeOne may offer a shared open training date. This may allow the group to reach a lower price tier.

Request grommunio Administrator Training

The form is already scoped to this training. Add format, participant count and desired timeframe.

FAQ

Do I need Linux experience? Action: Open answer

Yes, basic Linux knowledge is useful. Teams that still need this foundation can attend the Linux QuickStart first.

Is this already the Engineer Deep Dive? Action: Open answer

No. This training focuses on administration and operations. The Engineer Deep Dive goes deeper into architecture, integration and diagnostics.

Is Keycloak included? Action: Open answer

Yes. The standard integration with grommunio-auth and Keycloak is practiced, including realm/client basics, redirect URI, login test, MFA basics, break-glass access and typical failure patterns.

Do I receive a certificate after the training? Action: Open answer

Yes. ForgeOne evaluates practical and factual participation during the training. After successful completion, ForgeOne reports the completion to grommunio; grommunio issues the certificate.

Who issues the certificate? Action: Open answer

grommunio issues the certificate.