Managed Services
Co-Managed Infrastructure with Shared Responsibility
Your IT team keeps control while ForgeOne takes clearly defined infrastructure and platform responsibilities.
Co-managed infrastructure is useful when an internal IT team exists, but senior expertise for Linux, Kubernetes, automation, monitoring or security is not available at all times.
Typical starting points
These situations show when the service is technically and commercially useful.
Key-person risk
Linux or Kubernetes knowledge depends on few people, making absence hard to cover.
Keep control
Internal IT remains responsible for business, processes and functional decisions.
Senior expertise without a full-time hire
ForgeOne complements the customer team selectively or continuously within the defined scope.
Service scope
The concrete scope is defined per project or operating model.
Customer
Business/application ownership, internal processes and functional priorities.
Together
Changes, incidents, architecture, security and capacity planning.
ForgeOne
Linux, Kubernetes/OpenShift, monitoring, patch management, backup/recovery, automation and expert support depending on scope.
Delivery approach
- 01Step 1
Define scope
Goals, systems, responsibilities and boundaries are defined together.
- 02Step 2
Deliver
The agreed tasks are delivered in a traceable and documented way.
Current step 03Step 3Validate
Results, risks and open points are validated and prioritized.
- 04Step 4
Handover
Operations, support or next steps are connected cleanly.
Common questions about co-managed infrastructure
Is this full outsourcing?Show answerHide answer Action: Open answerClose answer
Not necessarily. The model is designed for shared responsibility. Full operations can be agreed separately.
Who is responsible for what?Show answerHide answer Action: Open answerClose answer
Responsibilities are defined and documented per customer to avoid grey areas in operations.
Is this suitable for small IT teams?Show answerHide answer Action: Open answerClose answer
Yes, especially when specialist knowledge is missing selectively or second/third-level support is needed.
Want to define the right service scope?
In a free first call we classify your current situation, target picture and useful next steps.
Related solution clusters
Co-managed operations work better when responsibilities are clear across infrastructure and observability clusters.
- Linux & Infrastructure
- Monitoring & Observability
Next step
We identify the right cluster for your initiative together.